See Tickets’ Access

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Fax: +44 (0)20 7087 7771

Access Performances

Sign interpreted performances

  • Wednesday 5 November 2014, 2.30pm

Matilda The Musical is to hold its first sign interpreted performance in conjunction with Mousetrap Theatre Projects and Theatresign. Throughout the performance, sign interpreter Donna Ruane will use British sign language to relay music and words to D/deaf and hard of hearing patrons, all of whom are seated within easy viewing distance of both the stage and Donna. Tickets will go on sale this Friday 19 September via SEE tickets.

Audio-described performances

  • Thursday 31 July 2014, 7.30pm (Touch tour 5.30pm – 5.55pm)
  • Friday 17 October 2014, 7.30pm (Touch tour 5.30pm – 5.55pm)
  • Saturday 13 December 2014, 2.30pm (Touch tour 12.30pm – 12.55pm)
  • Thursday 12 February 2015, 7.30pm (Touch tour 5.30pm – 5.55pm)
  • Saturday 11 April 2015, 2.30pm (Touch tour 12.30pm – 12.55pm)
  • Friday 22 May 2015, 7.30pm (Touch tour 5.30pm – 5.55pm)


  • Wednesday 30 July 2014, 2.30pm
  • Tuesday 14 October 2014, 7pm
  • Sunday 14 December 2014, 3pm
  • Tuesday 10 February 2015, 7pm
  • Sunday 12 April 2015, 3pm
  • Thursday 21 May 2015, 7.30pm

Introductory Notes

The RSC can send introductory notes on CD to your home to listen to before you come to the theatre. Please ask for this service when you book your tickets or email The audio introductions are also available to listen to in mp3 format or read as text:

Listen (Part 1) Listen (Part 2) Listen (Part 3) Listen (Part 4) Read the notes


Access Facilities

No steps to the foyer through 2 sets of double swing doors. Box office counter on right. Staircases between levels have 2 handrails and steps are highlighted. 5 steps down from the main foyer to the Stalls, 31 up to the back of the Royal Circle (2 steps between rows). Over 60 steps up to the Upper Circle. Theatre opens 45 minutes before the performance.

Wheel Chair Access  

Please contact the Theatre Manager on arrival.

Entrance to the foyer through 2 sets of double swing doors. Entrance into the Stalls corridor through the third double EXIT door on Earlham Street. From here there is a slight slope down into the stalls, to 2 spaces for wheelchair users at N1 and N34. Transfer seats for up to 4 wheelchair users and 2 scooter users. The wheelchairs and scooters can be stored and will be retrieved by an usher.

Disabled Access


Adapted toilet in the Stalls corridor.

Disabled Access


Women’s and men’s at the back of the Stalls. At the Royal Circle, the men’s is level from the bar and the women’s is up 3 steps.


Aisle seats, seats J1 and J8 and Box A (3 steps up) have the most leg room.

Disabled Access


Drinks may be brought to disabled customers in the auditorium. Stalls bar down 22 steps. Royal Circle bar 31 steps from the foyer, another bar in Upper Circle.

Disabled Access


Infra-red system with 8 headsets. Induction loop at the Box Office. Headsets available from the Box Office. 



NCP Shelton Street. Meters in Earlham Street (11 spaces) and Mercer Street (2 spaces). 

Guide Dogs


Access dogs are allowed inside the auditorium. Staff can also dog-sit for four dogs per performance in the Manager’s office. 

Logos courtesy of the Society of London Theatre, of which The Really Useful Group Theatres is a member.