Accessibility

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ACCESS TICKETS

Email: access@lwtheatres.co.uk

Customer notice: Flashing lights and loud sound effects are used during the performance.

ACCESS PERFORMANCES

AUDIO-DESCRIBED PERFORMANCES

Sunday 21 November 2021, 3pm (Touch Tour 1.00-1.25pm);
Saturday 26 March 2022 2:30pm (Touch Tour 1.00-1.25pm)
Sunday 15 May 2022 3pm
Sunday 20 November 2022 3pm

CAPTIONED PERFORMANCES

Saturday 27 November 2021, 2.30pm
Sunday 27 March 2022 3pm
Saturday 14 May 2022 2:30pm
Saturday 26th November 2022 2:30pm

SIGNED PERFORMANCES

Saturday 20 November 2021, 2.30pm
Thursday 21 April 2022 7:00pm
Saturday 19 November 2022 2:30pm

ACCESS FACILITIES

No steps to the foyer through 2 sets of double swing doors. Box office counter on right. Staircases between levels have 2 handrails and steps are highlighted. 5 steps down from the main foyer to the Stalls, 31 up to the back of the Royal Circle (2 steps between rows). Over 60 steps up to the Upper Circle. Theatre opens 45 minutes before the performance.

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Please contact the Theatre Manager on arrival.

Entrance to the foyer through 2 sets of double swing doors. Entrance into the Stalls corridor through the third double EXIT door on Earlham Street. From here there is a slight slope down into the stalls, to 2 spaces for wheelchair users at N1 and N34. Transfer seats for up to 4 wheelchair users and 2 scooter users. The wheelchairs and scooters can be stored and will be retrieved by an usher.

 
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Adapted toilet in the Stalls corridor.

 
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Women’s and men’s at the back of the Stalls. At the Royal Circle, the men’s is level from the bar and the women’s is up 3 steps.

Aisle seats, seats J1 and J8 and Box A (3 steps up) have the most leg room.

 
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Drinks may be brought to disabled customers in the auditorium. Stalls bar down 22 steps. Royal Circle bar 31 steps from the foyer, another bar in Upper Circle.

 
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Infra-red system with 8 headsets. Induction loop at the Box Office. Headsets available from the Box Office.

 
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NCP Shelton Street. Meters in Earlham Street (11 spaces) and Mercer Street (2 spaces).

 
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Access dogs are allowed inside the auditorium. Staff can also dog-sit for four dogs per performance in the Manager’s office.

 

Logos courtesy of the Society of London Theatre, of which Lloyd Webber Theatres is a member.

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